PLEASE CHECK all goods immediately upon delivery to ensure you are happy with the quality. We are proud of the Incrediwear Brand, and we want you to be happy with your Incrediwear purchase.
If your purchase appears damaged or you have received the wrong order, please let us know within 15 business days from your purchase. Items labeled Braces, Sleeves, or Apparel apply to our 15-day return policy and shipping will be paid for by Incrediwear for returning damaged or wrong items shipped. All other returns or exchanges are subject to shipping being paid for by the customer if customer has contacted Incrediwear before the 15th day of the policy.
ATTENTION: All Socks are final sale with the exception of damaged items up to 10 Days. Please make sure your sock sizing is correct upon ordering. We do not allow socks to be returned otherwise. If product (socks) are damaged or wrong item, please send us a photo to the email address below, so we can process right away. We do not accept exchanges for socks unless they are the wrong item shipped.
You can email us at email@example.com
You can call us at 530-345-5808
Or you can complete our Contact Form on our website.
Please let us know why you are returning your purchase, and please help us handle your return efficiently by including your order number, or having it on hand hand when you call us. Write your order number on the outside of the box or package and include "Attn: Return." DO NOT Write on Shipping Return Label.
If you are emailing us please make your subject line Returns & Refunds. Once you have notified us of your return, you will be given a Return Merchandise Authorization number if your return meets the policy requirements. Please return your purchase, along with a copy of your original invoice, to the address below.
3120 Thorntree Dr.
Chico, CA 95973
Please also write your Return Merchandise Authorization number on the outside of the package. We can only accept your returned product if it is still in its original condition, with original tags still attached.
Please note that we are not responsible for any return shipping costs less items are were damaged or the wrong items shipped.
We apologize; however, returns on products purchased through this website are not accepted at any Incrediwear retail locations.
Please allow 2 weeks from the return ship date for your account to be credited. Other exceptions apply for International and APO/FPO addresses.